Let’s Make Every Day Thanksgiving!

I have to say that Thanksgiving is one of my favorite holidays of the year, not because of the turkey and football, but because of the gratitude it triggers in so many. The day is a celebration of thinking abundantly and sharing our gratitude with those we appreciate. While it’s the perfect day for gratitude …

Presentation Materials from Connect 2018

It was my pleasure to speak to you today at the Connect Conference in San Antonio. I’m so happy to serve you in growing your business and protecting your client base. This short page will give you resources to help you make the leap from Optional to Essential. BOOK RECOMMENDATIONS As I said, “readers are …

How to Reinvent Yourself, Stay Relevant and Love Your Business Life

No matter what you do for a living, being fresh and interesting is critical to continued success. It keeps you top-of-mind for opportunities and improves the equity of your personal brand. In my case, as an author and professional speaker, I need to reinvent myself every so often to remain relevant. For those of you …

How to Succeed For the Rest of Your Life

Last year, an Uber driver was talking me up as he drove me to the airport. I’d just finished giving a keynote address at a conference and still had my badge on. He asked me what I speak about, and without hesitation I replied, “How to be successful at work.” This piqued his interest. “Driving …

The End of Empowerment & The Return of Prescription

Yesterday I attended the first day of CEB’s annual Sales & Marketing Summit.  It’s a must-attend for all B2B sales and marketing leaders, offering the most current view into the buyer’s world and the best practices that come from following hard data.  The opening keynote by CEB’s Brent Adamson blew my mind as he revealed …

Three Great Fall Business Reads

It’s that time of year when publishers release copious amounts of business books.  You’ve probably seen them popping up in the airport book shops.  As a voracious reader and blurb-giving-author, I have the opportunity to review dozens of them between July and September.  My interests range from sales & marketing to leadership to futurism to …

Google & SEO | This dog finally has teeth

(Guest post by Brandon Wentland.  Image courtesy of Prashant_sh) Search Engine Optimization (SEO) is a complicated, technical, and sometimes shady practice of massaging Google’s search algorithm in your favor.  It is a big deal because top ranking for key terms can mean hundreds, thousands, or even millions of dollars of revenue gained. SEO has evolved …

Delight Your Customers By Texting Them (really)

Up until recently, I would have told you that texting did not create much of an opportunity for businesses as it might be considered obtrusive.  Of course, for critical communications like flight delay info, I’ve given out my text for a notification to airlines.  A few friends of mine, have their bank balance texted to …

How Do You Define Innovation? (You could win!)

This week, I’ve been tweeting and writing about innovation.  We all know it’s the prescription for sustainable success in a constantly changing world.  But what exactly is innovation?  I’ve played around with several definitions over my consulting and speaking career – and each one is helpful to those trying to harness it’s power. So, I’ve …

Social Media Lessons Learned From The Audience

Last night I attended a fireside chat where Vince Thompson interviewed The Audience founder Oliver Luckett.  His company manages social media from major brands including artists, athletes, entertainers and super-cool companies.  (His co-founders are none other than Ari Emmanuel and Sean Parker).   Every month, The Audience reaches between 600million and a billion people with their …