Posted on January 23, 2008
What do you do when you have conflict with someone at work? Just love him. What do you do when your employees lack motivation, insight or good judgement? Just love them. In my first book, I define Business Love (Bizlove) as the act of intelligently sharing your intangibles to promote other people’s growth. What are …
Posted on January 21, 2008
Doing business with your customers means that you buy from them as well as sell to them. Otherwise, you are just selling and servicing. That’s OK, but I think you are missing out on a golden opportunity. When I consult or speak for a company, I go out of my way to buy their products …
Posted on January 15, 2008
If you are looking for the perfect time to write something, anything, do it right after you get out of the shower. Whether you are a blogger, author, sales person or just a casual writer, finding inspiration is half the battle. Over the last year or so, I’ve developed a simple system to generate it …
Posted on January 10, 2008
I’ve just had a bad customer experience that could have been avoided with a phone call. I hired a company to help with develop a product. They gave me a specific delivery date, then missed it by weeks, causing me to lose money. When I emailed my sales rep to tell him how disappointed I …
Posted on January 2, 2008
Here’s an idea from my new book that will come out in the Fall. It relates to how we can effectively evangelize eco-friendly and socially responsible business practices. The first rule of evangelism is: Teach, don’t preach. In the business world you need to use finesse when challenging the status quo or conventional wisdom. Your …
Posted on December 31, 2007
Is it just me, or do all New Year’s resolutions focus on being less bad? Some people are resolved to stop killing themselves through diet, drink or smoking. Others promise to stop wasting time, abusing people or working too hard. None of these resolutions are inspiring and more importantly, none of them can catapult you …
Posted on December 14, 2007
I’ve always been raised to believe that there are certain days, or times of year, where you have a license to perform random acts of kindness. If it is someone’s birthday, you have a platform to show them how much they mean to you. If it is Christmas week, you have an excuse to give …
Posted on December 12, 2007
In response to yesterday’s post (find a mentee), several of you have commented or emailed me with a simple question: How do I find a mentor? You can’t. A mentor must find you, want to invest in you and most importantly l-o-v-e you. By love I mean that your mentor wants to promote your growth …
Posted on December 11, 2007
If you want to grow, put yourself in a virtuous circle. If you take on a mentee and share your knowledge, you’ll get feedback that will make you smarter for the effort. Mentees often try your advice in the real world and report back to you on results. This is the circle of knowledge. I …
Posted on December 6, 2007
If you are joyful and grateful, you are easier to get along with and generally much more creative. Have you ever met a joyful person who was mean or rude? The trick is being joyful OR grateful at work. One way to do this is to catch it, like a cold, from someone at work. …
