Be a deep listener

For a few years, I’ve shared my story about the day I discovered the key to showing empathy to others. The idea is simple: When someone is experiencing strong emotions, don’t try to fix them. Instead, make yourself emotionally available to try and ‘feel’ the feelings of others. It is not easy. My guiding rule …

Own the urgency, don’t let urgency own you

I was on Donny Deutsch’s Big Idea on Tuesday. Check out the archive page for a snippet. The show focused on how to deal with and evaluate risk. After spending an hour talking to Donny as well as guests such as the co-founders of Paul Mitchell systems and Fubu, I took away one key idea …

Get into the one-of-a-kind business!

One of the best experiences you create is through customization. One of the worst ones is created through generalization. When we tailor our information, services and products to someone’s individual situation, we make a real connection. I have learned this recently in both my blogging and speaking life. Often, it is easy to generalize a …

Turn off your alerts and email notifications

Today I attempted to do everything in uni-task mode (as opposed to multi-task). The secret for me was to turn off all the distractions that make it difficult to concentrate. Let me see…Yahoo Mail alert, my Entourage alert (sound, plus the little envelope icon in the toolbar), Yahoo alerts, my cell phone, instant messenger, etc. …

Have a weekly partner meeting

For many of us, our partners (providers, vendors, etc.) are a key part of our business success. To scale your business, you have to let go of part of it — usually to a partner or a service provider. To get the most value out of them (and keep them over time), you need to …

Expand the pie of life!

I call abundance thinkers Big Pie People. They see the pie of life as big enough for everyone to get a slice. They’re the ones that discuss possibilities instead of limitations. They approach every shortage as a creative challenge. They see the light at the end of the tunnel rather than the darkness that surrounds …

feedback on prototypes

These days I’m spending a lot of my time doing analysis and feedback on product prototypes. Some of those prototypes include: A new web site, my new book, a print ad for the book, T-shirt designs, etc. It is a big part of my F12 list (slang for my to do list on my Mac). …

Be a coach, not a naysayer

Here’s an excerpt from my second book, The Likeability Factor. “When I think about the most likeable and unlikeable characters in my own life, I remember Timmy, a friend’s older brother. A fine musician, Timmy had moved to Los Angeles and become an instant success–he always got gigs and he made a good deal of …

One thing at a time

Today I travel to Las Vegas for a talk tomorrow AM. The advantage of living on the West Coast is that I still get a working Monday (crammed) in. However, it’s pretty crazy, being a Monday. A ton of emails and calls are flying in. It’s easy to let the flow of incoming information bog …

Overcoming scarcity thinking in your life (Part 3)

Here’s the third and final installment of my video series on conquering scarcity (Overcoming scarcity Part 3). I shot this with Skillsoft and I hope it helps you install the abundance mentality into your life. I’m extending my promotion (Buy any product at The Deeper Media Store and get all three chapters on scarcity for …