On the go? Answer emails with a phone call.

I read an article today about a new work related illness — Black Berry Thumb. I could see this one coming. There are millions of people that are as obsessive compulsive as church rats when it comes to their emails. Six or seven years ago before mobile email, you hit the F5 (function 5) button …

Celebrate five more birthdays this year

Monday was my 45th birthday.  I never really make a big deal out of my birthdays, because my grandmother (who I call mom) raised me to believe every day was my birthday.  My family and I celebrate it and that’s it.  This year and this birthday I noticed that there is a small group of …

Don’t check your email this weekend

Unless you are on a project that REQUIRES your digital availability tomorrow or Sunday, blow off email. It can wait until Monday. Turn the black berry off, power it down completely. Let the laptop sit in your briedcase, unopened. If you fully commit your off time to being off, you’ll find more energy on Monday …

Readers are Leaders, Part 2

While having coffee this AM, I spotted a new survey/study (study by National Endowment of the Arts) announcement that claims that readers and consumers of the arts are better citizens. They are more involved, donate more time and money. They are more likely to volunteer. The study even correlates reading and an increase in physical …

Segment the experience

For the last seven years or so, I’ve been a huge proponent of experential marketing. It all started with The Experience Economy by Pine and Gilmore. They argue that business is a stage (much like the rest of life) and that winning companies will differentiate and profit by staging an experience that is “engaging and …

Make Yourself Easy To Do Business With

It is no wonder that Google is winning the war for advertisers. They are so darn easy to buy from. Today’s USA Today talks about how “ease of use” is a killer application for Google in a Money section story (Google ad sales outpace all comers). Think about it; online ads work, but how much …

For Monday: Thank someone for their previous week’s efforts

About 10 years ago I stumbled upon a great Monday morning exercise in gratitude. Every Friday, I would write down the names of three people that made a diffference to me that week (in my business life, for example). I might think of one of my coordinators, a supply partner or even an agent. Over …

Nice Smart People Succeed

Five years ago, dog-eat-dog was the prevailing wisdom of leadership and business. Really. I would know this, because I launched a shot in-the-name-of-love in 2002 and I found two types of people: Those thats got it and gave all and those that didn’t trust it or thought it was just a fad. Some people are …

When your facts are wrong, run a correction

In my last blog post I talked about the Platinum Rule (do unto others as they would have you do unto them) and attributed it to author Mark Sanborn. One of the comments to the post from my good friend Steve Farber suggested that Dr. Tony Alessandra was the actual creator of the concept. After …

Obey email preferences

Welcome to all new blog readers. I’m sorry to take a week between posts, but my lecture circuit work is furious right now. Newport, RI–San Jose, CA–Vancouver, BC and Fort Worth in the last week. If you want to have a productive relationship, especially with someone of power, obey their preferences when it comes to …