Posted on June 3, 2013
When your customers brag about your product or service, their friends listen. That’s what Nielsen learned in their Trust Survey, when they discovered that consumers were 71% more likely to trust (and act on) a social media recommendation than an advertisement. When a facebook friend recommends you, shares a link to you or reviews you …
Posted on May 31, 2013
If you work long enough, you’ll be part of an epic failure that petrifies you. You won’t know how to deal with it, and likely, you’ll respond by trying to hide it or deflect the blame to someone else. That will not make you stronger, happier or healthier. Many positive thinkers might tell you …
Posted on May 29, 2013
Email is likely your top communication tool at work, adding up to 75% or more of your communications. Sometimes you do email well, other times, not so much. Much has been written about the nasty-gram emails that circulate around the office, killing off relationships along with your professional reputation. Most of you are too smart …
Posted on May 28, 2013
I’ve been writing Sanders Says since 2007, mostly based on what inspires me and informs my readership. I’ve stuck mostly to issues related to work, leadership, marketing and spirit. Certainly, there hasn’t been an editorial calendar, and maybe that’s why my following hasn’t grown as quickly as it could have. While the diverse and whimsical …
Posted on May 22, 2013
This week, I’m going to write about how deficits, those times in our lives where we feel malnourished, depressed, overextended, can actually be a great benefit to future success. The truth is, there’s no better time to reevaluate your process than when things aren’t going well. We’ve all heard very successful people say they learned …
Posted on May 14, 2013
Recently, I realized that there’s a big difference between our priorities and our values. Oftentimes, you set your priorities based on external requirements (what does the world expect from you?). Values are the criteria by which you allocate resources and make decisions. Your hold them high or low at a personal level. You act them …
Posted on March 8, 2013
About nine months ago, two synergistic things happened: I decided to get in shape and we got a new dog. And he’s a miniture poodle pup named Banksy that needs to be walked…a lot. So each day, I walk him up and down the Hollywood Hills. Some days, I’ve got a lot on my …
Posted on February 7, 2013
Recently, I gave a talk on Relationship Power at a big conference that required quite a bit of research prior hand and nuance during delivery. I needed to create a one-of-a-kind talk to specifically help two groups come together, develop empathy for each other and collaborate. As an outsider, you can’t wing this, or you’ll …
Posted on January 15, 2013
I’m attending my 3rd conference this week as CEO of Net Minds. Sure, I’ve spoken at 200 conferences over the last decade, but that is not the same thing as attending one as a company team member. I’ve taken it for granted that I know conferences, but in fact, getting ready for this week has …
Posted on November 15, 2012
This is a sign that Jeffrey put up in his cubicle at ADP a few years ago to remind himself what his business goals should be – and what he can accomplish through promoting the growth of others. From sales to leadership to operations, the rock stars of business multiply the value of everyone they …
