When you are wrong, run a correction

I spoke at a publisher’s conference in 2004 and had a chance to hob nob with several major newspaper editors. At a lunch, I asked several of them as to how the policy of front page corrections came about. What I found out was not only interesting, it was insightful. Newspapers run corrections on the …

Give the people what they want

Last night Jacqueline and I went to see the Black Crowes on their reunion tour. I’ve been a fan of theirs for years and some of their songs (Jealous Again, She Talks To Angels) are among my favorite Southern Rock classics. They totally disappointed me. Apparently, Rich Robinson (Chris’s brother and guitarist) has had a …

Listen to the ear in the field

I’m on vacation this week in Florida. As I sit by the pool, I’m reading David Lynch’s book Catching The Big Fish. If you’ve enjoyed his movies like I have, it is an intriguing read. It is also highly insightful. One of his secrets to creativity is to find the little idea and then develop …

Make Monday the no-break day

Monday is one of those days where you feel like you are fighting off a pack a bees. You are snapped out of the bliss of your weekend and into the teeth of the real world and you don’t know what to tackle first. Here’s an idea: Devote Monday to handling things that would otherwise …

Randomly refresh your network

Your network is your net worth. So why don’t you invest time in it? Think about it. Much of your future rides on one of your network contacts. Your network of personal relationships, filed in databases like Outlook or Yahoo’s Address Book, is the number one source of opportunities and solutions for you. Yet you …

Don’t let the Wookie always win

It’s one thing to work on your likeability factor, it is another to be too nice. If I’m in a crowded parking lot, and a Wookie in a Hummer wants my spot, I let the Wookie win. If I’m trying to get the last shopping cart at the grocery store and a Wookie grabs it …

Write it down

One of my good friends, Gary, has a saying: “Once in my 20s, I found the meaning of life. Problem is, I forgot to write it down!” He’s been looking for it ever since. How many great ideas do you come up with, only to forget them later? Whether or not you are a writer, …

Just admit it, you don’t get it

In your relationship life, being a good listener makes all the difference. When others around you feel like they’ve been heard, it empowers them. Often, though, we are terrible listeners. We think we are great at it, because when someone is starting to explain their perspective to us, we jump in a react with, “Yeah, …

Find last week’s broken promise

Nobody’s pefect. We all make promises we don’t keep. We all have more good intentions than the energy to execute them, especially in our business life. Just because it happens, though, doesn’t mean we should let it continue. One small broken promise can undermine your credibility with your troops, customers and friends. One way of …

Spend a day singletasking

Today I was almost run over by a distracted driver. She was talking on her cell phone, fiddling with the radio and balancing a cup of Starbucks as she drove. A drunk driver would have been less dangerous. A few years ago, when working at Yahoo, I saw a distracted manager slowly strangle his group …