Yesterday, Seth Godin took on Malcolm Gladwell over his review of Chris Anderson's new book, Free: The Future of a Radical Price.  He said, "Malcolm is wrong."  He went on to support Anderson's view that information will eventually be free, and that's a good thing. Wow, an intellectual battle brews! The Twitter-sphere lit up, because …

Here's my latest installment of Twitter thoughts.  With each passing week, I'm learning more about social media and what it can mean to our biz/personal lives.  Here's four thoughts from last week:  1.  Follow everyone back (except spammers).  Initially, I resisted this, but thanks to @fayfeeney, I've learned its considered common courtesy.  To follow one …

On Sunday, I am grateful for many things.  As a rule I spent at least 80% of gratefulness time focusing on people.  The remaining time is spent appreciating experiences and acquisitions. My best of lists will always highlight things or experiences you can have too! In no particular order:  1. New iPhone apps. Love this …

Starting this week, I'll talk about what I've learned recently about social media and Twitter.   I've been investing about thirty minutes to an hour a day on Twitter for the last month, and the results so far are very good! I've grown my followership to almost 1200, and am starting to get some business …

Here's the first of my rules for email etiquette:  No bad news or criticism over email (You Tube Video) You'd be surprised how many people break this rule, and fail to effectively communicate. This is why I developed the Dirty Dozen Rules Of Email Etiquette training program — we need to learn how to use the …

It is as if Twitter invented social media.  Wrong.  Many of the key Twitter-isms are actually adaptations of long standing internet convention.  For example, many people think that hashtags (# followed by a word or letters) was invented by Twitter users to self-organize tweets.  In fact, according to Clay Shirky in his outstanding primer on …

Uber-musician Dave Stewart closed out the YIBC event in the UK last week.  He talked about creativity, the future of media and marketing.  He works for brands such as Nokia, developing what he calls "weapons of mass entertainment."  He's also brilliant.   Like myself, he had two lectures on Friday: Bridlington and Harrogate.  During his …

When one of your biz partners (employee, vendor, coworker) is on his or her annual summer vacation – do them a favor and leave them alone! When I worked at Yahoo, I put my employee’s vacation days into my calendar to remind me to leave them off threads or BCC/CCs. When there was an email …

What do Susan Boyle and Captain "Sully" Sullenberg have in common?  They both won the media lottery. The became famous, will likely get rich from book deals/speaking gigs and endorsement deals — and will certainly have every last nerve tried.  Jon & Kate Gosselin won the media lottery when TLC put their life on display. …

I'm in Harrogate, United Kingdom, to give a few talks.  This picture is a snap shot of the Rudding Park hotel's cathedral.  I'll post more pictures in my Twitter stream.  The staff are helpful, friendly and really attuned to the wear and tear of coming from LA.   A good speaker, according to Nick Morgan, …