Be an innovator instead of a but-head

This weeks video post features the legendary marketing guru Joseph Pine (The Experience Economy). In 2002, he asked me to participate on the faculty at the annual Think About conference. This event, put on by he and his partner Jim Gilmore, is the premier experential marketing conference in the world. It attracts marketing pros from …

Ask someone how their weekend was

I’d like to continue from my theme from Friday: Don’t email your people this weekend. Did you pull this off? Could you resist the temptation? If you did, good! Good leader, good manager! Now take this a step further. Spend thirty minutes today (Monday) investigating the good times some of your people had this weekend. …

Say Roger to the new Wilco

Sky Blue Sky by Wilco is one of my favorite records of 2007. It’s the kind of album that you can just put on and listen all the way through. Like the kind that Cream and the Eagles made back in the 70s. Jeff Tweedy’s voice sounds like a famillar old friend and the collection …

Don’t email your people this weekend

Do you remember the days where you had the weekends clear of “work chatter”? If no one had your home phone, you left on Friday and resumed your work life on Monday. Pagers came into our lives and began to erode this. Cell phone became popular in the late 80’s and eroded this sanctity further. …

Recycle as a last resort

If you feel a little bit green every time you remember to put your waste paper in the recycle bin, I’ve got bad news for you. It’s not good enough. Recycling is only “a little less bad” than pure wasting. It takes carbon based fuels to recycle paper. Only a small percentage of paper, for …

Don’t get ticks on your business

I have a friend who’s attracted a few ticks into her life, and they are making her unattractive to do business with. In the last year, she’s picked up a manager, a publicist and a marketing consultant. While the marketing consultant and publicist have been a godsend to her business, the personal manager just ticks …

Head down to Austin

When I think of Austin, I think of good people, good music and good food. In that order. I was in Austin on Tuesday to speak at a meeting for Texchange (a group of Austin execs, investors and leaders.) I just love Austin. But the people stand out the most. I spent some time with …

Psyche up instead of mutter

When you first get up, after you rub the sleep out of your eyes and have a cup of coffee, what’s your mental prep routine? Do you start to mutter to yourself about all your problems? All the people that make your crazy? All the stuff you have do today? Or do you psyche yourself …

Develope a sincere interest

One of my favorite sayings is an adaptation of a Dale Carnegie quote: “You will accomplish more in the next two months, developing a sincere interest in two people than you will accomplish in the next two months, trying to get two people interested in you.”  This has been my experience, not just in my …

Outlaw Chicken Little Thinking

Scarcity thinking is a disease that can enter your company’s DNA and destroy your culture. When one of your people believes that there is “not enuf stuff to go around”, they will become paranoid, jealous and focused on the wrong things. I’ve found that the root of a bad attitude is the scarcity mindset. I …