Posted on January 24, 2008
Next Sunday, I’m giving the keynote address at the Meeting Planners International North American PEC conference. I’m talking about CSR, based on research I’ve been doing for my new book. MPI asked me to put together a short (and entertaining) video to promote my talk. Here it is: Email subscribers, click here
Posted on January 23, 2008
What do you do when you have conflict with someone at work? Just love him. What do you do when your employees lack motivation, insight or good judgement? Just love them. In my first book, I define Business Love (Bizlove) as the act of intelligently sharing your intangibles to promote other people’s growth. What are …
Posted on January 21, 2008
Doing business with your customers means that you buy from them as well as sell to them. Otherwise, you are just selling and servicing. That’s OK, but I think you are missing out on a golden opportunity. When I consult or speak for a company, I go out of my way to buy their products …
Posted on January 17, 2008
If you give a talk at a conference or business event, always give out your email address from the platform and offer to give your audience something if they email you. You could offer a PDF with some tips from your talk, a recommended reading list or your power point presentation. You could also ask …
Posted on January 15, 2008
If you are looking for the perfect time to write something, anything, do it right after you get out of the shower. Whether you are a blogger, author, sales person or just a casual writer, finding inspiration is half the battle. Over the last year or so, I’ve developed a simple system to generate it …
Posted on January 12, 2008
Instead of recommending full albums thsi year, I’ve put together an iMix that you can purchase for less than twelve bucks! Enjoy last year’s best modern rock. Email subscribers with ITUNES, click here.
Posted on January 10, 2008
I’ve just had a bad customer experience that could have been avoided with a phone call. I hired a company to help with develop a product. They gave me a specific delivery date, then missed it by weeks, causing me to lose money. When I emailed my sales rep to tell him how disappointed I …
Posted on January 7, 2008
No one likes a conversational bully. They don’t pause to allow others to speak. The ignore questions and continue to make their point. When someone tries to get a word in edge-wise, they say, “I’m not finished. Let me make this one other point.” They seldom, if ever, improve relationships through conversation. Have you been …
Posted on January 4, 2008
It’s that time of the year where bloggers like myself offer up best-of-2007 picks. Here are my favorite six business books of 2007: Go Put Your Strengths To Work by Marcus Buckingham This book helps you execute your plan to soar with your strengths and use them to make an impact on your business life. …
Posted on January 2, 2008
Here’s an idea from my new book that will come out in the Fall. It relates to how we can effectively evangelize eco-friendly and socially responsible business practices. The first rule of evangelism is: Teach, don’t preach. In the business world you need to use finesse when challenging the status quo or conventional wisdom. Your …
