4-20 Is #HighOnHelping Day

April 20 has a variety of meanings leading to various celebrations – some in the moment and others for future generations.  For me, it’s a big day I’m conducting a media tour to support my new book,  Today We Are Rich.  One of the key points of the book is that you can give your way …

Let’s Just Call it People Skills, OK?

Many of the skills I teach in my keynote speeches have to do with self-awareness, listening skills, communication skills and relationship management. At many companies, these are referred to as “soft skills” and are seen as electives versus hard skills (technical expertise and job-related knowledge), which are often valued more by managers. The term “soft skills” …

What I’ve Learned Since Writing Love is the Killer App

Today marks the 16th anniversary of the publication of my first book, Love Is the Killer App: How To Win Business and Influence Friends. It seems like yesterday when Fast Company got behind this book, featuring it on the cover of the February edition in 2002. The key message of the book is that you …

Great Leaders Drive Performance at the Relationship Exchange

While researching my latest book, I stumbled upon a body of research that changed my perspective on what it takes for a leader to drive innovation, spur excellence and scale his or her organization’s capabilities. The concept is referred to as Leader Member Exchange Theory or LMX Theory. Here’s the idea: Great leaders initiate a …

How to Succeed For the Rest of Your Life

Last year, an Uber driver was talking me up as he drove me to the airport. I’d just finished giving a keynote address at a conference and still had my badge on. He asked me what I speak about, and without hesitation I replied, “How to be successful at work.” This piqued his interest. “Driving …

Three Great Books You Should Read This Fall

In my experience, voracious readers of business and advice books are better leaders. Why? Because long-form reading helps you grasp complex ideas, understand what’s behind them and ultimately put them to work in your lives. When I think about what helped me make the leap from account exec to CSO, I attribute my steadfast commitment …

The Future of Teamwork is VISUAL

As companies move to the “Talent Cloud,” the future of teamwork will be challenged. Conference calls fail. Consider a recent study by Intercall, which revealed what people are doing while on conference calls. Yikes!             This segues nicely into the obligatory “some of the stranger places respondents admitted to being …

How To Cut Employee Turnover By 80%

Of all the perspectives I could share with you about leadership, my thoughts about building a strong culture may help you succeed the most. So here you go: Leadership is a matter of taking people in the right direction and one of the best ways to practice it is to shape the culture of your …

This Decision Made All the Difference To My Career

At the turn of the century, while reading a book in bed, I made a decision that changed my life. My wife Jacqueline recommended that I peruse Stephen Covey’s 7 Habits of Highly Effective People. She got a lot out of it, and thought I would too. About a week into my reading experience, I came …

What Super Connectors Do Differently Than Other Networkers

Throughout your career, networking has been recommended as a staple of success. So you attend conferences, meetings and parties in order to mingle.  As you travel for business, you seek out ways to network, from planes to restaurants. You overcome any introversion and find a way to talk up people you’ve just met. But my …

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