How to Get Prospects and Clients to Open Up to You

When you can get a prospect or a client to open up to you, sharing personal stories and revealing their perspectives, it’s a gold mine of knowledge that can propel your relationship forward. But too often, they merely give you headlines at best, focusing instead on your price, your product and what you can do …

This is How the BEST Innovators Collaborate

Whether you are trying to fix a broken process or develop a game changing new product, genius is a team sport! If you take a hard look at the history of innovations, you’ll find that all of them were collaborations, even when a single individual is given formal credit. Thomas Edison oversaw a team of …

How to Succeed For the Rest of Your Life

Last year, an Uber driver was talking me up as he drove me to the airport. I’d just finished giving a keynote address at a conference and still had my badge on. He asked me what I speak about, and without hesitation I replied, “How to be successful at work.” This piqued his interest. “Driving …

Three Great Books You Should Read This Fall

In my experience, voracious readers of business and advice books are better leaders. Why? Because long-form reading helps you grasp complex ideas, understand what’s behind them and ultimately put them to work in your lives. When I think about what helped me make the leap from account exec to CSO, I attribute my steadfast commitment …

How To Cut Employee Turnover By 80%

Of all the perspectives I could share with you about leadership, my thoughts about building a strong culture may help you succeed the most. So here you go: Leadership is a matter of taking people in the right direction and one of the best ways to practice it is to shape the culture of your …