Business Lessons From Gotye

Gotye’s smash hit, “Somebody That I Used To Know” is everywhere I go.  Jacqueline introduced it to me months ago, when its stunning video made it’s way around the web, and I knew it was going to be the song-of-the-year.  At this point, you might be getting tired of it, like you did with James …

One conversational tweak that’ll make you a better networker

Great networkers are givers, not takers.  That’s a key insight to mastering the art of connection.  Too often, when we think we are ‘networking’, we are actually trolling for assistance in one of our ventures.  We are screening people to see if they have use to us, and if we might possess currency we can …

What Tim Draper Looks For In A Startup

Last week, I attended the startup conference in Mountain View, CA.  It was the center of the startup universe.  There was even Startup Village, a trade show meets speed dating center, where CEOs or techies pitched their ideas and prototypes.  At the end of the row was the Draper Fisher Jurvetson booth, with Tim Draper …

Why Lunch Is A Bad Setting For Real Business

One of worst techniques you’ll pick up in business is “let’s do lunch.”  It sounds like a great device for conducting business, be it a pitch or project work.  Often, your offer is accepted, after all, we have to eat!  It sounds less ominous than, “I’d like to setup a meeting to come talk to …

Three compensation innovations that will change your culture

That which is compensated, is motivated.  Nothing more, nothing less. Between my speaking and consulting, I have many opportunities to compare comp plans and the resulting corporate cultures they create.  If you want to have a strong customer service culture, for example, you’ll need to aim all compensation plans at achieving it.  If you want …

Is Your Company Culture All In?

Recognition experts Adrain Gostick & Chester Elton have pivoted from recognition to culture with their new book, All In: How The Best Managers Create A Culture Of Belief and Drive Big Results. And well they should, as today, culture is more important to your company than ever.  Why? Transparency, the cloud and a new generation …

How To Make Someone’s Life At Work

A touching thing happened on the way to my last keynote speaking gig.  The night before, I attended the company’s dinner function, which started with a retirement sendoff for Marc.  He was a long time manager and employee of the company.  As we were served food, a stream of co-workers presented their account of the …

Four Things I Learned From Eric Ries of the Lean Startup Movement

Last year, I was blown away by The Lean Startup by Eric Ries.  It was the top read of the year for me, and the most impactful book on my business life since Good To Great.  Why? Because the Lean Methadology changes the game, whether you are a startup or a big-old-company.   When you …

The Value Of Friday Shout Outs

For leaders of all types, here’s an assignment: Hand out some praise today.  Think about how long a weekend can be for someone who feels under appreciated or over worked. It’s emotional stew time, and you aren’t around to defend yourself.  When Monday rolls around, your team members are not refreshed.  They are back to …

The Power Of One Audacious Person

One of my favorite speaking topics is about the power of one person.  One person, or a small group of likeminded individuals, can accomplish anything. Likely, they have more power than mega-organizations, due to their nimbleness and ambition.  One of the greatest impacts a conference can have on an organization is to unleash this type …