Posted on November 14, 2017
Last year, an Uber driver was talking me up as he drove me to the airport. I’d just finished giving a keynote address at a conference and still had my badge on. He asked me what I speak about, and without hesitation I replied, “How to be successful at work.” This piqued his interest. “Driving …
Posted on September 28, 2017
In my experience, voracious readers of business and advice books are better leaders. Why? Because long-form reading helps you grasp complex ideas, understand what’s behind them and ultimately put them to work in your lives. When I think about what helped me make the leap from account exec to CSO, I attribute my steadfast commitment …
Posted on February 21, 2012
Your company’s culture springs up based on the conversations leaders lead and actions they allow. “How are things done around here?” is the most important question you need to manage if you want to build a positive and strong culture. Think of communication tools, then, as culture-building devices. Meetings, casual conversations, phone calls, email …
