Let’s do it again!


Last week I spent some quality time with fellow author Mark Sanborn in Bogota, Columbia.

His new book, The Encore Effect, is a must read if you are interested in:
* Getting asked back by your Customer
* Exceeding expectations at work
* Creating anticipation

His book outlines how you can assess then over-deliver against the most demanding expectations. Much like a great performer, armed with Sanborn’s ideas, you’ll rise to the challenge and get your business world on its feet. Too often, we generate a tepid response, putting the pressure on our products or politics to be successful. Break out of that and read Mark’s book today!

Buy it at Barnes and Noble
But it at Amazon