I’m speaking today at the Ohio Health in Columbus at their annual Leaderhip event. When I talk to any health care group, it reminds me of the Ellen story. Here it is again, please pass it on.
In this week’s video post, I share the story of a courageous and inspiring woman. She understood that people can only give their best, yet feel bad about their inability to control the final outcome. To let them off the hook is compassionate. Sometimes your troops are giving it their absolute all – it is up to you to do the right thing.
From the Association of Operative Room Nurses annual convention in 2004:
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