Posted on July 1, 2009
Yesterday, Seth Godin took on Malcolm Gladwell over his review of Chris Anderson's new book, Free: The Future of a Radical Price. He said, "Malcolm is wrong." He went on to support Anderson's view that information will eventually be free, and that's a good thing. Wow, an intellectual battle brews! The Twitter-sphere lit up, because …
Posted on June 30, 2009
Here's my latest installment of Twitter thoughts. With each passing week, I'm learning more about social media and what it can mean to our biz/personal lives. Here's four thoughts from last week: 1. Follow everyone back (except spammers). Initially, I resisted this, but thanks to @fayfeeney, I've learned its considered common courtesy. To follow one …
Posted on June 29, 2009
Last week I gave a speech for a few hundred franchise owners of the nation's leading home restoration brand. I connected with the brand's guiding philosophy that the customer wants more than service, they want/need a great experience. You can imagine that having your home restored after a disaster can either be a terrible experience, …
Posted on June 28, 2009
On Sunday, I am grateful for many things. As a rule I spent at least 80% of gratefulness time focusing on people. The remaining time is spent appreciating experiences and acquisitions. My best of lists will always highlight things or experiences you can have too! In no particular order: 1. New iPhone apps. Love this …
Posted on June 25, 2009
During my lectures, I always stress the importance of reading. "Readers are leaders!" is a popular battle cry during my talks. Why? Because reading great books will expand your mind and ultimately give you total confidence. Personal confidence is to effectiveness what business confidence is to economic growth. Increase it and you will grow, thrive …
Posted on June 24, 2009
Yesterday, a truck almost creamed me in North Hollywood. I was turning left and the truck was going forward. The light was yellow. He felt so much urgency he gunned it. Fortunately, I did too – and my BMW 135 had enough beans to get me out of his way. Whew. The whole experience caused …
Posted on June 23, 2009
Starting this week, I'll talk about what I've learned recently about social media and Twitter. I've been investing about thirty minutes to an hour a day on Twitter for the last month, and the results so far are very good! I've grown my followership to almost 1200, and am starting to get some business …
Posted on June 22, 2009
Last night I went offline. <Fair disclosure: Jacqueline had a cell phone, purely for security purposes or if we were stranded and needed a ride. It never came out of her purse all night, though, so I was still technically offline.> It wasn't easy, though. Jacqueline and I went to the Hollywood Bowl to see …
Posted on June 19, 2009
Here's the first of my rules for email etiquette: No bad news or criticism over email (You Tube Video) You'd be surprised how many people break this rule, and fail to effectively communicate. This is why I developed the Dirty Dozen Rules Of Email Etiquette training program — we need to learn how to use the …
Posted on June 18, 2009
People often ask me how I write my books. "Outloud," I usually reply. After three books, I've found that the freshest prose comes from the lips, not from the fingertips. Think about it: You sit down to type, watching each keystroke grace the screen. Your mind has to juggle that on top of what you …
